Customers with support contracts receive the best in customer service, expedient support and the benefit of our factory-certified technical support staff. From end-users with one system, to universities and government sites — all of Great Eastern’s customers receive the individualized service that has built our company.

We have over 15 years experience dedicated to data center and enterprise system support, including SGI, Sun, HP, IBM, and Dell.

Support contracts can be customized to meet individual needs with the following offerings:

• Shared Maintenance
• Telephone Technical Support
• Parts Replacement
• On-Site Support
• 7x24 Hour Telephone Technical Support
• On-Site Critical Spares
• Customer Training
• Customizable
• Time and Materials
• Depot Repair
• Advance Exchange
• System Configuration Management

Click here to request a maintenance quotation.